Virtual banking advantages and challenges nowadays

 

Virtual banking refers to the act of accessing banking institutions and their functions online without having to make a physical appearance at the banking hall. It entails making various banking services available via extensive use of IT without the need for the physical walk-in.

 

Virtual banking offers several advantages, including:

- Comparative reduction in fees and elevated interest rates in contrast to traditional banks.

- Heightened convenience and flexibility for customers in managing their financial affairs.

- Expedited and simplified transactions and transfers.

- Strengthened security measures and enhanced privacy features to safeguard customer information.

 

However, virtual banking also presents certain challenges, such as:

- Absence of direct personal interaction and in-depth customer service experiences.

- Restricted availability of cash and limited access to automated teller machines (ATMs). 

- Higher risk of cyberattacks and fraud

- Regulatory and compliance issues



Cr.

Techfunnel

Good Bye Banks

Forbes Advisor

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